Hoek Mynder Pty Ltd ATF Mynder Unit Trust (trading as Mynder)
As at 19 March 2018
1. We respect your privacy and take it very seriously.
1.1. Hoek Mynder Pty Ltd ATF Mynder Unit Trust (trading as Mynder) respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles established by the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.
1.2. “Personal information” is means information or an opinion about an identified individual, or an individual who is reasonably identifiable.
1.3. In this Policy, any reference to the website below includes to any applications associated with it.
2. Collection of personal information
2.1. Hoek Mynder Pty Ltd ATF Mynder Unit Trust (trading as Mynder) will, from time to time, receive and store personal information you enter onto our website, provide to us directly or give to us through an app. In this Policy, references to “we” and “us” are references to Hoek Mynder Pty Ltd ATF Mynder Unit Trust (trading as Mynder) unless stated otherwise.
2.2. You may provide basic information such as your name, phone number, address and email address to enable us to send information, provide updates and process your product or deliver our services. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, when you change your content or email preferences, when you respond to surveys and/or promotions, as well as when you provide financial or credit card information or communicate with our customer support team.
2.3. Additionally, we may also collect any other information that you provide to us while interacting with us on the website or through the app.
2.4. Occasionally, you may need to give us personal information about other people - for example, your family or emergency contacts. If so, we rely on you to tell those individuals that you are giving their personal information to us.
3. How we collect your personal information
4. Use of your personal information
4.1. We may use your personal information to provide you with information, updates and our services. We may also make you aware of new and/or additional services. We may use your personal information to improve our services and better understand your needs.
4.2. We may contact you by a variety of means including, but not limited to telephone, email, sms or post.
5. Disclosure of your personal information
5.1. We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as is reasonably necessary for us to properly and completely provide our services to you and for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the proper and complete delivery of our services to you.
5.2. We may, from time to time, need to disclose your personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency’s formal request.
5.3. We may also use your personal information to protect our copyright, trademarks, legal rights, property or safety and that of www.mynder.com.au, our customers or relevant third parties.
5.4. Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia. These may include, but are not limited to the United States of America. If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer, to the extent permitted by law ,our user databases, together with any personal information and non-personal information contained in them. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.
6. Security of your personal information
6.1. We are committed to ensuring that your personal information is secure. In order to prevent unauthorised access or disclosure of your personal information, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
7. Access to your personal information
7.1. You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of that information. If you would like a copy of the information which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at email@example.com.
7.2. We reserve the right to refuse to provide you with information that we hold about you in certain circumstances but at all times in accordance with the Privacy Act.
8. Complaints about privacy
8.1. If you have any concerns or complaints about our privacy practices, please feel free to send your complaint to firstname.lastname@example.org. We take complaints very seriously and will respond to you as soon as possible after receiving your written complaint.
10.1.When you visit our website
When you visit our website (www.mynder.com.au) we may collect certain information such as your browser type, operating system, website visited immediately before visiting our site, etc. This information is used by us to analyse how people use our site, so that we can improve our service.
10.4. Third party sites
Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites by us and should not be interpreted as such. Please be aware we are not responsible for the privacy practises of other such websites and encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.